I remembered something yesterday. I remembered the first time I went to the movies. I can’t remember how old I was, although I’m sure I could guess with a quick Google.

There I am, so excited, and everything seems so much bigger than I ever expected. My Granny is there with me and my parents, and at one point I see her motion that the movie is too loud and she’s making a face. I don’t think it’s too loud, I think it’s amazing, and I hope that nobody hears her, and thinks they should turn it down.

I remember…


Make CS the heart of your data driven company

Customer Success is one of those jobs that your grandparents give you a quizzical look when you try to explain that no, you’re not in Customer Service and no, you’re not in Sales, and yes, you work in this thing called “Enterprise Software”.

My entire job is working with people, solving their problems, and often (because I’ve always worked in startups), it’s being the bearer of bad news. The bad news can take the form of a timeline adjustment, perhaps a feature that didn’t make it into this sprint, or that a customer has chosen not to renew. …


Just straight chillin with my homies

The braces and glasses I got in the same week of 6th grade, my untamed eyebrow, and my obsession with the Law & Order computer game, didn’t do much for my likability factor in middle school. And yet, I loved school. I loved Student Council, I weirdly enjoyed the security blanket of “the rules”, and I had great difficulty controlling my enthusiasm when I knew the answer to a question the teacher asked. I could go on, but I think I’ve made my point. …


I am a very sensitive person. I feel everything, and I feel it deeply. Over the years I have learned to have a thicker skin when comes to my professional life, but outside of that, all bets are off. That’s why when I was 10, my Mother had to tell the librarian to stop recommending Holocaust books to me, because she kept finding me sobbing in the bathtub as I read through the school’s collection of survivor accounts. That’s why before I go to bed at night, I scan through the 10s of puppy and baby animal Instagram accounts I…


I remember the boys and the girls of our grade being split up into different classrooms.

I remember the assignment I handed in: a very detailed chart of every STI symptom, cause, and treatment.

I remember being completely overwhelmed by the logistics of a dental dam (to be honest this one still evades me.)

I remember our female PE teacher telling us girls to yell “Fire!” and not rape, if we were ever being assaulted.

I remember all of this, because from the age of 10, until I graduated, I had a school that gave me a lot of information…


Check out those caterpillars

Growing up I was never ahead of the curve. I almost never set a trend, and it generally felt like I was always the last to know when it was time to grow up. As a precocious only child, I had no problem speaking candidly with adults, but I rarely had the desire to become one. The young girls around me started dating, kissing boys, dying their hair, and getting belly button rings, and to be honest, it kind of horrified me. I was in no hurry to imitate the adult behavior I saw around me. …


It really is this beautiful

A Canadian ex-pat, I have been living in Venice Beach, California and I’ll say this: Yes, the weather really is as good as they say it is.

In case you’re unfamiliar with Venice Beach, Venice was plagued with some pretty serious gang violence, but it has always been an incredible space for art, surf culture, and diversity. Don’t get me wrong I love the Santa Monica Farmer’s Market just as much as the next person, but Venice has maintained this certain quality that has attracted, for lack of a better word, the wonderfully weird. In a city like Los Angeles…


It all began with a Facebook post on how overwhelmingly white the Oscars are this year. It should not have seemed out of character to my Facebook community, made up of friends, family, ex-boyfriends, and that person I met at a party one time in college. I regularly post my pro-Bernie Sanders rhetoric, far left political feminism, in tandem with videos of puppies. It received a “like” or two, before I left the house to go to the Natural History Museum with my Dad who was visiting.Walking through the dinosaur exhibit I received a text from my partner:

My…

Bianca Ker

Bianca is a Canadian ex-pat living in Venice Beach. She feels most comfortable talking, reading, and writing about things that make people uncomfortable.

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