…lt up over two past and good experiences printing books with the professionals at Crown publishing. When you work with people who know what they’re doing, it’s so easy to assume that this is totally normal. That everyone is going to be at this level, because that’s the baseline you see. But it’s not normal. Whether constrained by a dysfunctional organization or whatever, plenty of people end up being incapable of rising to that baseline. And then you really start appreciating what you never even knew you had to worry about.