Incident Report Guessing: Chatbots, the BA Hack and Ticketmaster
Published in
4 min readSep 8, 2018
One of the major problems with current incident response reporting is that it lacks a great deal of detail, and basically just gets a message out that there has been a hack. This leaves industry experts crawling over bits and pieces of information, in order to make sense of the attack. There are some hints that it could have been caused by 3rd party JavaScript integration (which…