Bindy EgdeninJRNYCOVID-19 — Why Digitising the Customer Experience is More Important than Ever for InsurersCOVID-19. It’s testing us all.Mar 24, 2020Mar 24, 2020
Bindy EgdenIs your strive for perfection creating heat loss? Why near enough is sometimes good enoughThere’s a perfectionist in all of us…well most of us. If the discovery of Tom Cruise’s tooth in the middle of his face is difficult for…Jan 30, 2020Jan 30, 2020
Bindy EgdeninJRNYHow InsurTech Can Reduce the Insurance Protection GapWe talk a lot in insurance about putting the customer first. We aim to serve each individual person or business as best as possible to…Nov 25, 2019Nov 25, 2019
Bindy EgdeninJRNY10 Ways to Improve the UX & Conversion Rate of Insurance FormsWhy is the user experience of insurance forms important?Aug 19, 2019Aug 19, 2019
Bindy EgdeninJRNYDon’t worry about your job — digitising insurance will only make you more productiveGartner predicts that one in five workers will have Artificial Intelligence (AI) as their co-worker by 2022.Aug 6, 2019Aug 6, 2019
Bindy EgdeninChatbots JournalHow to Implement Conversational AISo you’re thinking about adding conversational AI to your digital arsenal?May 19, 2019May 19, 2019
Bindy EgdeninChatbots LifeFacebook Teams up with Stanford University to Develop Self-learning ChatbotsArtificial Intelligence (“AI”) researchers from Stanford University and Facebook appear to be joining forces to develop “self-learning”…Jan 27, 2019Jan 27, 2019
Bindy EgdeninJRNYHow Insurance Companies Can Make Policy Suggestions and Process Claims With Artificial IntelligenceWhen one thinks of researching insurance policies or making a claim, one’s mind shortly thereafter shifts to anticipation of frustration…Jan 17, 2019Jan 17, 2019
Bindy EgdeninJRNYImplementing Digital Transformation in Your OrganisationThere are many interpretations of what ‘digital transformation’ is.Dec 9, 2018Dec 9, 2018
Bindy EgdeninJRNYWhat’s the Difference between Emotionally Intelligent Chat Solutions and Regular Chatbots?All chat solutions are not created equal.Nov 28, 2018Nov 28, 2018