Recently, we found that criminals modified the withdrawal address through a Trojan horse program, causing users to transfer funds to the wrong address when withdrawing crypto asset, thereby stealing it.
For the safety of your funds, we recommend that you carefully read the following steps to prevent phishing attacks: -
1. Enable account anti-phishing code function.
2. Set up two-factor authentication (2FA)
3. When deposit/withdrawing crypto assets, please double check whether the address is correct;
4. Do not click on unknown links and log in to unsafe websites to avoid leaking account passwords
5. Do not disclose sensitive information such as account information, passwords, verification codes, deposit codes, etc. to others.
If you find any suspicious information, please contact BitVenus official customer service immediately and change your password in time.
