Ben FletcherinFT Product & TechnologyCulture clash and communicative labourCulture clash. I’m sur we’ve all experienced it. The “brash” American tourist, “humourless” German client, “inscrutable” Japanese…May 10, 2019May 10, 2019
Ben FletcherinFT Product & TechnologyI’ve just turned on my out of office autoresponder to link to this video!Transcript:Sep 20, 2018Sep 20, 2018
Ben FletcherI’ve just turned on my out of office autoresponder to link to this video!Transcript:Aug 3, 2018Aug 3, 2018
Ben FletcherIs this breaking news? How the FT serves up the freshest front-page news, fastIn this fast-moving world, I like to know how “breaking” the news actually is.May 22, 2018May 22, 2018
Ben FletcherGrow now, pay later? Clearing “tech debt” for a faster FT.comI lead a fast-moving, agile team of about 50 developers & 5 designers at FT.com, most split into 10 delivery teams, each with a product…Sep 15, 20176Sep 15, 20176
Ben FletcherA Deafblind’s HomeIn a world without sight and hearing, where delivery men get missed, stunning overrunning water floods the lovely people downstairs…Mar 16, 20161Mar 16, 20161