No Logs.

Jun 5, 2015 · 7 min read

No traffic logs. No connection logs. No DNS logs. Your real IP address is never logged.

June 5, 2013 was when the world first heard from Edward Snowden. This year, it’s our turn to show our commitment to protecting your privacy and digital rights by going “no logs”.

No More Connection Logs.

We cannot hand over any logs — or your real IP address —
to law enforcement because we don’t have it.

What Has Changed?

Why Change?

Why We’re in Hong Kong

The Metadata We Do Not Have

We do not have activity or traffic logs.

We do not have DNS logs.

We do not have connection or session logs.

We do not log your real IP address.

An example of how your public IP address can reveal your real location.

What information do we keep and why?

Account data.

Email address you used to sign-up to our service.

Payment information.

Third Party Systems We Use

PayPal, CardPay and BitPay for payment processing.
Stream Send for renewal reminders and updates.
CloudFlare for website protection.
SparkLabs for Viscosity VPN client licenses. for log free DNS lookups

How we keep your
real IP address private.

Our VPN servers never log
your real IP address.

Kudos to the guys at Cryptostorm for creating a patch for openVPN status logs and sharing it with the community.

Our support system never logs
your real IP address.

Our Live Chat widget never logs
your real IP address.

Our website analytics never logs your real IP address.

We built our own internal
support tools too.

We support open source
software and tools.

“People and companies all over the world will come together to implement the technological solutions that can put an end to the mass surveillance programs of any government. This is the beginning of a moment where we the people begin to protect our universal human rights with the laws of nature rather than the laws of nations.”

— Edward Snowden


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