PinnedBlake McGregorinIBM watsonx AssistantHow to build a chatbot… that doesn’t get stuckHow you can use chatbots within your company to prevent circular customer service interactions. AKA “the spiral of misery.”Apr 1, 2021Apr 1, 2021
PinnedBlake McGregorinIBM watsonx AssistantWhy is it STILL so hard to build a useful chatbot?HINT: We’ve got a solutionOct 28, 2020Oct 28, 2020
Blake McGregorinIBM watsonx AssistantGetting started with the new Watson AssistantWe’ve totally revamped Watson Assistant to make it dramatically easier and faster for anyone (yes, anyone — not just developers) to use.Oct 7, 20211Oct 7, 20211
Blake McGregorinIBM watsonx AssistantGetting Started with Watson Assistant: Finishing TouchesWe’ll show you how to connect Watson Assistant to your existing content and to human agents (3/5)Apr 14, 2021Apr 14, 2021
Blake McGregorinIBM watsonx AssistantGetting Started with Watson Assistant: TestingIt’s vital to test your assistant before setting it live. We teach you how to spot issues early and best practices to solve them (4/5)Apr 8, 2021Apr 8, 2021
Blake McGregorinIBM watsonx AssistantGetting Started with Watson Assistant: Bring Your Assistant to Life!You’ll learn how to build an assistant that handles topics faster and more concisely than any alternative (2/5)Apr 8, 2021Apr 8, 2021
Blake McGregorinIBM watsonx AssistantCustomer Service Just Got SmarterAnnouncing Service Desk Integrations in Watson AssistantFeb 10, 20193Feb 10, 20193
Blake McGregorinIBM watsonx AssistantBuild an Assistant That Your Users Will Actually Want to UseNot Just Another ChatbotFeb 8, 2019Feb 8, 2019