

Proud dad of one, software crafstman and entrepreneur, love the web & sustainability. Interested in human rights & social innovation. http://t.co/WVL39ASROd
It’s not just the meaning of what we say that matters. In one case study Cramton (2001) found that, “over the course of the project, it became clear that silence had meant all of the following at one time or another: I agree. I strongly disagree. I am indifferent. I am out of town. I am having technical problems. I don’t know how to address this sensitive issue. I am busy with other things. I did not notice your question. I did not realize that you wanted a response” (p. 359). She notes that “there may be a tendency to fall silent rather than address sensitive issues because…