There are a dozen ways to order a coffee. Why do dumb bots only allow one?
Shane Mac
1.7K24

Great article, and this reminds me again how relevant the work of Lucy Suchman is. Her book on plans and situated actions is a must-read https://www.amazon.com/Human-Machine-Reconfigurations-Cognitive-Computational-Perspectives/dp/052167588X See also http://www.lancaster.ac.uk/sociology/about-us/people/lucy-suchman