Masters student in Informatics/HCI at UC Irvine.
Research is necessary for a successful design project because it gives you a shared basis for decision-making, grounded in evidence rather than in sheer authority or tenacity. And this saves time and money.
…Acquired Knowledge can help us predict where those users are likely to encounter complexity issues. Looking at the top tasks and listing out what we think users know and don’t know can help us develop a strategy for creating simpler interfaces.