Bob Atkinson
Sep 7, 2018 · 1 min read

You bring up an important point. Comparing it to the Chinese Social Credit Score system is not hyperbole.

You describe the issue you suspect is behind your suspension quite amicably but it really doesn’t matter if you are the visitor from hell and the host is a martyr; what matters is a restriction imposed arbitrarily. Before imposing a suspension AirBnb should indicate the offense and give some right to reply. Of course this could lead to many frivolous time-consuming and unproductive disputes so they could ask for fee (say dramatically increasing fee for each time it is used) to provide a resolution service.

It is an issue that is wider than AirBnB — it applies to any similar social media.

PS AirBnB is a great service. We were hosts for about 4 months; most clients were fine but one was rather odd.