WaveCrest changes, Card accounts, Withdraw option.
The latest news concerning card accounts closure, associated with our card issuer conditions changes, doesn’t derail Bonpay Team’s intentions and doesn’t sidetrack from the further development course. However, due to the current circumstances, we are doing our best to compensate all inconveniences and in this view we made an Update.
Assets refund
All assets that trapped in pending operations were completely refunded to our clients.
The list of customers with stuck balances was requested from Wave Crest Holdings Ltd, in order to let these clients use their funds. As soon as we get this list, each client mentioned in it will be mailed individually regarding further steps to be taken.
What about cards?
So far there were a lot of card orders, but in the view of the recent situation cards were either not received by users or unavailable anymore. We value every of our clients and would like everyone to remain with Bonpay. Thus, customers, who have already ordered the Bonpay card but haven’t received it yet or those, who already have one but due to the circumstances can’t use it, will get a new Bonpay card for free.
Bitcoin withdraw option
We appreciate each customer who has chosen us to use Bitcoin. Our aim is to give clients an ability to transfer it to Bonpay card. Owing to the current situation of searching for a new card issuer, we decided to enable our clients withdraw their Bitcoin without further verification.
We are grateful for staying with us and becoming a part of Bonpay community. Every our step and intention are based on thought about our clients.
The next upgrade is on the way. Stay tuned with Bonpay.
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