Hotels always have urged to attract new guests to their property. In this situation they have faced a lot of challenges in today’s competitive market. To get a remarkable number of returning guest some exciting offers will be the key movement. Like a lucrative discount of room rent or on food bill they are going to have on hotels on premise restaurant on returning guests birthday or anniversary date or off season, some spa discount offer, swimming pool, pet care zone, Kids play/ care zone, Gaming zone.

  1. Swimming Pool:

Guests always love to stay at a hotel or resort that has a pool. No matter where the hotel is located, a swimming pool must be attractive to travelers, after a long day of traveling or sightseeing, there’s nothing like a refreshing dip in the pool. Pools are also one of the most promising facilities that can boost the hotel’s turnover. …


Cloud based system enables the computing infrastructure and services to be available over internet. This provide many benefits to organization, such as scale-ability, measured use, reduced set up time etc. cloud infrastructure may be private, public and hybrid. Cloud service are provided as an infrastructure (Iaas), a platform (PaaS) or software (SaaS). Migration to cloud services entails challenges and opportunities. The economic rationale of moving to cloud services includes avoiding capital expenses and purchasing capacity on an incremental basis.

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Types of cloud service models:

1. Infrastructure as a service: the Iaas model is based on providing data center facilities to clients over the internet. …


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62% of hotel managers says that their biggest challenge is to validate whether the market needs what they’re building. External feedback is crucial for hotel business success.

That’s why it’s so important to continuously seek feedback from guests to know what they’re thinking and feeling about your hotel and hospitality you are providing. More importantly, feedback is not just about listening to guests, it’s about taking action on it.

Reason 1: A hotel business runs for customer

First reason why you should seek customer feedback is because you’re running business for them. Customers are your end users, and they’re the ones who pay for your hotel. Your job depends on how much they love it. Quite simply, your job as a hotel manager is to offering something people love. Feedback is the road that leads to that. …


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Hotels are an important element for the tourism package. They contribute to the overall tourism experience through the standards of facilities and services offered by them. With the aim of providing contemporary standards of facilities and services available in the hotels

Hotel rating is based on a scale of 1–5 stars, 5 stars means the highest level of services, 1 star means the lowest/poor standard. Five-star system helps to classify hotels according to their quality and makes that it is easier to compare them.

CLASSIFICATION OF HOTELS

• Lends uniformity in services and sets general standards of a hotel.

• Provides an idea regarding the range and type of hotels available within a geographical location. …


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Durga Puja is the greatest festival for Bengalis and in West Bengal too. So a hotel must be ready for this gorgeous occasion. Rooms must have to be beautiful, shiny, and eager to welcome new guests. In a popular tourist destination hotelier expect the bookings to fly in by themselves, but they don’t. It has happened to many hoteliers at some point in their careers.

The type of mistake Hoteliers made did it just affect hoteliers, or did it also affect customers? In the Hotel industry almost everything revolves around the customer, and they’re the quickest end to point out any flaws. …


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Smart technologies like PMS (Property Management System) and POS(Point Of Sale) have become omnipresent and are changing the ways to communicate and do business. With the right technology tools in place, hoteliers can increase their revenues and cost effective.

As we know positive guest experiences and overall satisfaction are profitable, to create an unparalleled customer experience is a cost effective way to help drive revenue and loyalty.

According to the Harvard Review, customers who had the ‘best experience’ spend 140% more compared to those who had poor experiences, and 78% of consumers have bailed on a transaction or not made an intended purchase because of a poor service experience (American Express Survey, 2011). …


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Now a day’s one of the most popular job-oriented Educational Program is Hotel Management. Where all hotels related lessons are provided. In this course the trainers receive hands-on lessons. Hotel Management students should study about Property Management software as a compulsory subject or skill in their education program.Goal of the hoteliers is to spend their maximum time to make Guest feel good, Because of that, many hotels are gradually relying on the software to improve their work Process. That is why the hotel management students must have special knowledge of Property Management software.  They are ability to run the Property Management software(Bookeex) will make them more efficient in their work field.
Here is your one of the best Property Management software Named bookeex.

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Since ancient times, Indian culture there was a proverb “Atithi deb Bhabha”. Based on this Sanskrit proverb is a little different from many other countries, according to the Indian hotels, the guests, who are coming to their hotel Treat them as their God. Which attract tourists around the world. The second fastest growing business after the information technology in India is hotel business. And this hotels are changing the type of business, rather than continuously. In the near Past, we could see Indian hotels writing their guests details in the exercise book. There was lots of time hotel staff usually spend for doing this. The guests were annoyed by the formalities, and the likelihood of mistakes would have been very much. In the whole world, the way to store guests’ information is changing rather than the usual. Also, this matter is changing in India every moment. The hotels in the whole world are saving them details of their guests, through the software. Likewise, almost every major Indian hotel is also moving towards software dependence on the conservation of details of their guests. But there are all the software in the market is seeking the hotel. A Software easy to handle. Bookeex,which has already served over 400+ hotels. Enhance hotel services to make your hotel services easy. This is not our statement. That’s our liability.

About

BookeeX — Property Management System

BookeeX is cloud based property management system (PMS) for Hotel and Independent Property .

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