boost.aiinboost.aiChoosing the right technology to improve customer experienceWith so many conversational AI platforms out there, how can you find the one that’s best for your business?Jul 18, 2019Jul 18, 2019
boost.aiinboost.aiMeaning and context — the secrets to a successful virtual banking agentConversational AI is designed get to the heart of what customers really want — it could mean the difference between a great experience and…Jul 11, 2019Jul 11, 2019
boost.aiinboost.aiA guide to conversational AI for CX use casesCustomer experience should be top-of-mind for any customer-facing business in the digital age. But as consumers increasingly take their…Jul 3, 2019Jul 3, 2019
boost.aiinboost.aiMaking easy work of decoding complex languages with conversational AIThanks to advances in natural language understanding, conversational AI-powered virtual agents are now able to tackle difficult languages…Jun 27, 2019Jun 27, 2019
boost.aiinboost.aiAutomation for the people: using conversational AI to benefit the public sectorAs the world becomes increasingly connected, public institutions are turning to new tools and technologies to elevate their services to…May 13, 2019May 13, 2019
boost.aiinboost.aiReduce employee turnover and exceed customer expectations with conversational AIDid you know that customer service is one of the professions with the highest employee turnover? But in the digital world, this doesn’t…Apr 10, 2019Apr 10, 2019
boost.aiinboost.aiHow Scandinavia’s biggest bank automated 51% of its online chat traffic with AIDNB turned to boost.ai to manage the high volume of chat traffic to its customer center, developing a digital banking advisor that…Feb 14, 2019Feb 14, 2019
boost.aiinboost.aiReaching a deeper understanding of conversational AI through deep learningThanks to Automatic Semantic Understanding, AI-powered digital advisors can now go beyond the confines of ordinary chatbots.Feb 11, 2019Feb 11, 2019
boost.aiinboost.aiUsing conversational AI to decode complex customer interactionsWhen a user interacts with a digital advisor, their message should be simple, clear and provide enough information to reach a desirable…Jan 22, 2019Jan 22, 2019
boost.aiinboost.aiAI Trainer: a job of the futureThose who work in customer interaction often see automation and artificial intelligence as a scary prospect.Dec 18, 2018Dec 18, 2018
