Hey Bot Fellows!

We’re beyond excited to tell you all about our new chatbot integration with BLiP!

BLiP is the most comprehensive chatbot development platform. It helps enterprises embed their brands in messaging applications, such as WhatsApp and Facebook Messenger, for customer service, marketing, and sales. Integrating several Analytics, AI and contact center APIs, BLiP also offers autonomy to teams, keeping them orchestrated while enhancing customer experience.

As for Botanalytics, a conversational analytics tool for text and voice-based interfaces, we help you to understand user behavior, track engagement, segment conversations and get actionable insights to improve your bot success. By assessing bot analytics…


Those fearing for our robot overlords might worry that AI is too smart and powerful for their own good. But anyone who’s ever talked to a chatbot knows that they’re not perfect. Chatbot error messages are inevitable, especially when a user talks to a bot for the first time.

But how a bot handles error messages has a big effect on chatbot UX. When we talk to a chatbot, we want it to understand us; if a bot simply repeats the same error message over and over without any hint on how to set things right, it’s easy for a…


Here at Botanalytics, we have gathered 10 great tips from Botanalytics Blog for all the chatbot & voice bot makers out there!

Enjoy reading and feel free to share your tips or ask questions 🚀


Those fearing for our robot overlords might worry that AI is too smart and powerful for their own good. But anyone who’s ever talked to a chatbot knows that they’re not perfect. Chatbot error messages are inevitable, especially when a user talks to a bot for the first time.

But how a bot handles error messages has a big effect on chatbot UX. When we talk to a chatbot, we want it to understand us; if a bot simply repeats the same error message over and over without any hint on how to set things right, it’s easy for a…


Whether it be an Alexa skill or Google action, building a voice app can be tough for both large teams and independent developers. But with the proper Google and Alexa skills resources or tools, you can save yourself a great deal of time and stress. Thankfully, there are tons of free tutorials and tools available for free to those want to build Alexa Skill or Google Action. We’ve picked out some of the best. …


Blink is a Messenger bot helping people remember their tasks

When we talk about “conversational interface,” we’re really talking about two very different interfaces: text conversation and voice. Users interact with chatbots using both interfaces every day, with each interface having its own pros and cons. What are the key similarities and differences between voice chatbots versus messenger chatbots, and which is right for your chatbot? With this run-down on each, you should easily understand which contexts and use cases favor each interface.

Messenger Chatbots vs. Voice Chatbots

The big difference between a messenger chatbot vs virtual assistant or voice chatbot is how we interact with them. A text-based messenger chatbot exists on one or…


Hi everyone, we’re excited to announce that we integrated with Jovo!

You can watch our tutorial by simply clicking https://www.youtube.com/watch?v=C50L9g7U_UY&feature=youtu.be or continue to read!

Jovo is an open-souce framework used for building voice apps for Amazon Alexa and Google Assistant with one codebase. With the included powerful integrations Jovo helps you build professional apps faster.

Bots integrated with Jovo and Botanalytics give you just the analysis you need. Here is how we do it:

1. Add a New Bot to Botanalytics.

First you’ll need to sign in to Botanalytics.


There are a lot of analytics solutions out there, you’re free to experiment and find the best solution for your needs. Still, what makes Botanalytics stand out? Always seeking to improve, we’re constantly trying to come up with new, unique features that help our customers create awesome, successful chatbots. That’s why Botanalytics is equipped with features you won’t find anywhere else.

A Fully Customizable Dashboard

Botanalytics’ greatest asset is our dashboard. And that’s a good thing, since it’s where you’ll spend most of your time analyzing chatbot performance. …


Hi everyone! Today we’ll learn how to quickly connect a Facebook bot in ManyChat to Botanalytics to start tracking performance. Ready? Let’s begin!

ManyChat is a chatbot building platform which helps you to create bots via Facebook. It’s one of the best and most popular bot builders out there. It is a visual bot builder with lots of built-in features.

By integrating your bot in ManyChat to Botanalytics, a variety analysis will be available for your bot. With this, a competitive advantage with better and more detailed analysis will help you improve your bot.

All you need to start is…


Hi Folks!

We’re excited to announce that Botanalytics integrated with Drift to bring you advanced conversational analytics on bot & agent performance. Here are the key features offered;

  1. Sentiment Analysis for bot & agent conversations
  2. AI powered smart report to give you data based performance insights & tips for improvement
  3. Bottleneck detention, conversation engagement & retention metrics
  4. User behavior insights (retained, engaged & churned users)
  5. Creating specific events and tracking their frequency (e.g.: How many people asked for pineapple as an ingredient while ordering pizza on a bot)

It’s super easy, it’s just one click. Here’s how; (If you think…

Botanalytics

Botanalytics is a conversational analytics tool for bots. Identify bottlenecks, segment conversations & users, and measure engagement. https://botanalytics.co

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