I really like this formulation — and agree that it is an approach that should be adopted by…
Mike Connery

Hi Mike,

Great questions. I’ll be covering in more detail the answers in follow ups. It is a mix of shifting broad culture in how organizations think about engaging people, the tools to do that getting better and easier to use by a large set of people, and training. So large scale bending of all three of those curves simultaneously. Will definitely let you know when follow ups are up.