5 ways to empower agents of change in your organization — “Everything changes and nothing stands still.” — Heraclitus When “the world has moved on” but your business hasn’t Businesses are put at risk when external factors (e.g. customer needs, demographics, technology, competition, public policy, etc. ) change but internal factors (operations, strategy, business models, systems, capabilities, culture, etc.) stay the same. As Stephen King says, when “the world has moved…