Why Do People Call Lufthansa Customer Support?

Bradly Aylen
7 min readAug 25, 2023

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Why Do People Call Lufthansa Customer Support?

Contact Customer Helpline ☎️[+1(𝟖𝟓𝟓) 𝟗𝟐𝟗-𝟓𝟎𝟏𝟗] Number Lufthansa Airlines

Call Lufthansa Airlines customer service faster with us. 1(855) 929–5019

Dial + 1(855) 929–5019 to avoid long hold times and get connected to a live person immediately

Call the Contact number +1–855929–5019 to Any Query on Lufthansa Airlines

How to Book Lufthansa Airlines Seat?​

English: +1-(855) 929–5019

Spanish: 844–512–2050

Hearing and speech impaired: 888–710–8147

Free: Skip Waiting on Hold

Hours: 24 hours, 7 days; best time to call: 9am

Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

Make a booking

Change flight

Cancel flight

Flight delayed

Baggage problem

A different issue

Get to a live person fastest: Press 1

The Editor’s Notes on Lufthansa Airlines’s Phone-Based Customer Care

Lufthansa Airlines is a major international airline. Call the Contact number +1–855929–5019 to Any Query on Lufthansa Airlines customer service departments.

Why Do People Call Lufthansa Customer Support?

People call Lufthansa customer support for a range of reasons, including:

  • Booking, making changes to or canceling flight reservations
  • Flight rebooking
  • Website technical support
  • Baggage claim issues, including lost and damaged baggage queries
  • Looking for lost property
  • Questions about flight policies, such as the cost of checked baggage
  • Making arrangements for people with special needs, children traveling alone, or traveling with pets
  • Questions about SkyMiles, Lufthansa’s frequent-flyer program
  • Complaints about service from Lufthansa employees
  • Questions about flight times, schedules and delays
  • Billing issues

Best Practices for Calling Lufthansa Customer Service

Here are some tips for having a successful customer service call with Lufthansa:

  • Lufthansa has several divisions, each with its own customer service number. Check the Lufthansa website to ensure that you have the right number for your concern.
  • Ensure that you have information relevant to your situation handy. This might include a calendar, preferred travel dates and times, your ticket confirmation number, SkyMiles number, credit card billing statements, baggage claim numbers or any correspondence between you and Lufthansa regarding your situation.
  • Keep pen and paper at the ready so that you can take notes during your call.

How do Consumers Feel About Calling Lufthansa Customer Service?

Many customers are happy with Lufthansa’s customer service and report satisfaction with the way that its phone-based agents handle questions and concerns. Still, there are other customers who have had negative experiences with Lufthansa customer support.

One particular concern that arises is when Lufthansa codeshares flight’s with other airlines. This means that a person books a ticket with Lufthansa but the flight is operated by another airline. In these cases, problems and issues with the flight itself can be difficult to sort out.

Some customers also complain about a lack of follow-through on Lufthansa’s part: A gate agent or customer service representative may claim that compensation is on its way and then it never seems to arrive. Some customers have to make repeated contacts to deal with the situation, or may even have to involve third-party advocates to get a resolution.

What Kind of Issues Can Lufthansa Customer Service Representative Resolve?

A Lufthansa telephone customer service representative can resolve many issues, including the sale of tickets, canceling and changing tickets, rebooking customers, investigating billing issues, assisting with special needs and flight requests, and escalating inquiries as appropriate.

What Can’t Be Resolved With a Call to Lufthansa Customer Service?

Lufthansa customer service cannot address lost and found issues if your item was lost outside a plane or gate. In such cases, you would need to contact the airport or, if the item was lost in security, the TSA to file or follow-up on a claim.

Customer support also can’t assist when a passenger does not have appropriate identification to fly: Issues around passports and government-issued IDs should be resolved before arriving at the airport.

What Should You Do If You Have an Unsuccessful Call with Lufthansa?

Sometimes, customer service calls don’t go the way you want them to. If you hang up the phone with Lufthansa customer service and feel as though you didn’t get anything resolved, don’t fret. There are other ways to address your issue.

  • The first thing that you should do is review the notes you took during your call. This information can be helpful when you get back in touch with Lufthansa. If you don’t have any notes, jot down what you remember from your encounter with a Lufthansa customer support representative.
  • Next, call Lufthansa back. Politely explain your concern to the next representative and note what happened on your first call. The next person you speak to may have more time on the job or better training and might be able to help you.
  • If contacting Lufthansa seems to not be working, try getting in touch some other way. Lufthansa allows you to email customer service directly from its website. You can also send Lufthansa a message through its Twitter account. The advantage to both these options is that you’ll have a transcript of your communication, which is often useful if you have to escalate your case to management or a third party.

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Customer Number 1(855) 929–5019 — by the Numbers

Phone number to dial 1(855) 929–5019

Call-back availableYES

Call picked up by a real personYES

Department you’re callingBook a Flight Now

Call center hours24 hours, 7 days

Best time to dial 9am

Navigate phone maze to a humanPress 1

Rank (overall)1

Alternate methods phone, web, twitter, email, facebook, chat

Quality of communication89%

Quality of help54%

Customer votes2,805

Information last updatedWed Aug 16 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Lufthansa Airlines Is Best Toll-Free/800 Customer Phone Number

This is Lufthansa Airlines’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Lufthansa Airlines agent. This phone number is Lufthansa Airlines’s Best Phone Number because 174,930 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 1(855) 929–5019 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. The Lufthansa Airlines call center that you call into has employees from Minnesota, Georgia, Ohio, Utah, Florida, Texas and is open 24 hours, 7 days according to customers. In total, Lufthansa Airlines has 13 phone numbers. It’s not always clear what is the best way to talk to Lufthansa Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Lufthansa Airlines — by phone or otherwise

While 1(855) 929–5019 is Lufthansa Airlines’s best toll-free number, there are 20 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Lufthansa Airlines customers, is by calling their (855) 929–5019 phone number for their Reservations department. Besides calling, the next favorite option for customers looking for help is via (855) 929–5019 for Reservations. If you think this information is inaccurate or know of other ways to contact Lufthansa Airlines please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we’ve gathered for Lufthansa Airlines.

What is our Relationship to Lufthansa Airlines?

In short, the two companies are not related. US builds free tools and shares information amongst customers of companies like Lufthansa Airlines. For large companies that includes tools such as our us Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We’ve created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we’ll keep doing it.

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