Brad StrussinAppExchange and the Salesforce EcosystemSalesforce Project Rates: How to Incent Better Outcomes for Client and ConsultantValue pricing allows the team to focus on solving problems and achieving goalsJan 3, 2019Jan 3, 2019
Brad StrussThe Pitfalls of Hourly BillingHours are only an input to the process.Jan 2, 2019Jan 2, 2019
Brad StrussSalesforce Project Success (and Cost): Key Factors to ConsiderHow complexity, alignment, and commitment factor into project success and cost.Feb 15, 2018Feb 15, 2018
Brad StrussFour Reasons Salesforce Implementations FailOver the years, many organizations who started their Salesforce journey before we arrived on the scene have reached out to us for help…Feb 13, 2018Feb 13, 2018
Brad StrussLessons From the Field: Customer Success with SalesforceThe sociotechnical (people/process) system that delivers the system that in turn delivers the value to customers is what matters. It’s more…Feb 2, 20181Feb 2, 20181
Brad StrussBackground Reading: Using Team and Approach to Improve Customer SuccessBackground reading for Lessons From the Field: Customer Success with Salesforce.Feb 2, 2018Feb 2, 2018