Consumer targets matter. Big, broad, demographic targets, nope. Pointed, insightful, psychographic targets that have clearly defined unmet needs, yes. They drive clarity for marketing, sales and design. The more focused, the stronger the loyalty and broader influence. We can all recall moments when we knew something was perfect for us (vs) times when a salesperson was working waaaayyy to hard to make a bad non-targeted sell. Our visceral emotions communicate whether or not a brand did their homework and understood who they should target.

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