How and why I joined the Bite team. I really didn’t plan to jump back in full time for at least a year. Consulting was great! There are plenty of hospitality tech startups who need help with sales and operations, and I had a full book of business. One company…

I’ve been the Head of Sales for a startup, Resy, for about a year now. It’s my first startup. When I tell friends about the experience and product, they always say, “That’s cool! How can I help?” So I thought to provide this flowchart to help all startup apps get the message out about how your friends can help. Recommend it to everyone you know.

or Understanding how to use “Constant, Gentle Pressure” One of the first things I ever learned about sales was how to BS. Not to my customers or prospects about the value of my product (not cool), but internally, to my boss and his boss (for some reason, desired). All of…

I’ve read far too many books about sales. If you were to take my boss, Gary Vaynerchuk’s advice, you might not read business books. As usual, he’s right about this one. Sales books might be good for people starting off their career, or for people who rather “watch tape” then…

How to build a culture from the outside in. I’ve now worked for two different leaders who are obsessed with culture in their businesses. Both Danny Meyer and Gary Vaynerchuk have built massively successful organizations, in very different verticals, that pride themselves having a culture that employees rave about. I…