Published inThe Black Box of Product ManagementDavid Hariri on co-founding Ada, the pivot that created a unicorn, and what product-market fit…In this episode I speak with David Hariri, co-founder of Ada, an AI powered customer support platform that raised at a 1.2B valuation in…Jul 28, 2021Jul 28, 2021
Published inThe Black Box of Product ManagementCraig Miller on being Shopify’s CPO, Marketing by an Engineer, Leadership, and ScaleBlack box of PM Podcast: Season 01, Episode 01Apr 28, 20213Apr 28, 20213
Published inThe Black Box of Product ManagementProduct Management Mental Models for EveryoneMental models are simple expressions of complex processes or relationships. These models are accumulated over time by an individual and…Aug 19, 201853Aug 19, 201853
Published inThe Black Box of Product ManagementManaging and Developing Product ManagersIf the craft of Product Management is often mired in ambiguity, managing product managers is ambiguity².Jun 1, 201822Jun 1, 201822
Published inThe Black Box of Product ManagementThe First Principles of Product ManagementSome of the best PMs I know make their decisions based on first principles. A first principle is a “basic, foundational proposition or…Jan 7, 2018109Jan 7, 2018109
Published inThe Black Box of Product ManagementMaking Good Decisions as a Product ManagerWhile product managers may not build the actual product, they do produce something very tangible for a team: decisions.Jul 11, 201742Jul 11, 201742
Published inThe Black Box of Product ManagementDeadlinesFor as long as I’ve been working in tech I’ve heard this oscillating debate about the use of deadlines in projects, with particularly…Apr 12, 201713Apr 12, 201713
Published inThe Black Box of Product ManagementRuthless PrioritizationAll high functioning teams must prioritize. Not once a month, not once a week — but rigorously, and ruthlessly.Mar 6, 201769Mar 6, 201769
Published inThe Black Box of Product ManagementApplying Leverage as a Product ManagerI get every new PM I manage to read (or re-read) High Output Management by Andy Grove within the first month of joining my team. It’s a…Nov 29, 201627Nov 29, 201627
Published inThe Black Box of Product ManagementScaling Conversational CommerceWe just enabled 325,000 merchants to sell in messaging, without building a bot.Oct 6, 201614Oct 6, 201614
