Finding Root Causes of Problems: The Practical Guide

Daniil Bratchenko
Dec 5, 2017 · 6 min read
The Wrong Solution

Step 1. List The Symptoms

Undesirable Effect and Precondition
The Symptoms

Step 2. Identify Cause-Effect Relationships

Step 3. Fill The Gaps

Left: each problem alone is sufficient to cause the downstream problem. Right: only the two problems together are sufficient to cause the downstream problem

Step 4. Find The Roots


References

Daniil Bratchenko

Written by

Tuning Humans and Machines; VP of Business Operations and Analytics @DataRobot

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