May 29, 2019Customer support needs to be more human: how to kill the robot insideby Yuri Mediakov, PM at BraveGeeks Team I went to the movies recently and noticed a woman standing by the exit. As people exited the theater, she would quickly thank them for their visit and invite them to come again. She repeated this platitude maybe 50 times over the course…Customer Service6 min readCustomer Service6 min read
Published in Product Coalition·Apr 29, 2019Member-onlyAgile is dead: SCRUM implementation survival guideby Yuri Mediakov, PM at BraveGeeks Team Dave Thomas, one of the creators of the Agile Manifesto, has declared Agile as dead, stating that the values of being agile have been totally lost behind the implementation. In recent years, a barrage of criticism has come down upon Agile, as well…Agile7 min readAgile7 min read
Published in The Startup·Mar 14, 2019Agile approach to Custom Software Developmentby Yuri Mediakov, PM at BraveGeeks Team At BraveGeeks, we do custom software development. It’s been said that project-management standards are lower for custom development than they are for product development by “in-house” teams. We disagree. Transparency requirements for project management processes for custom development are even higher than for…Agile7 min readAgile7 min read
Published in HackerNoon.com·Feb 1, 2019Why project estimations are always offby Yuri Mediakov, PM at BraveGeeks Team Anyone who works in software development is constantly being asked to provide estimates for projects. An estimate usually has to be given for both work hours and calendar days. …Software Development7 min readSoftware Development7 min read
Published in UX Planet·Jan 21, 2019UI\UX Case Study: Designing eSports for TVThe computer game industry is huge. As far as production budgets and revenue go, it’s on par with the motion-picture industry. Red Dead Redemption 2, which came out in 2018, earned more than $725 million its opening weekend. For comparison, Han Solo, which also came out in 2018, earned only…Esports8 min readEsports8 min read
Published in The Startup·Dec 3, 2018When Android is a better way to start?The choice of first mobile platform to develop the app could be complicated. It is especially fair for startups and small companies with limited resources. …Android7 min readAndroid7 min read
Published in UX Planet·Nov 19, 2018UX/UI Case Study: Redesigning a Public Transportation App for a Large Touristic CityImagine using public transportation in a new city for the first time. It’s relatively easy, right? You should just get a map or download an app to help yourself navigate around. However, Dubai metro is far from being typical. There are many rules that are bound to the cultural background…Dubai9 min readDubai9 min read
