Note: This article was originally written on reich-consulting.net. Reich Web Consulting has narrowed its focus to the web and no longer offers tech support services, so we’ve moved all of our tech support content off-site. We hope you find this article useful. It is provided as-is, and we will no longer provide support on this topic.

Over the weekend I worked on upgrading several laptops from Windows Vista to Windows 7 and updating NOAH System 3 from version 3.6.1 to 3.7.0. Across the board we experience issues with the Connexx module hanging up and crashing NOAH System 3. The problem, I found, was with the database used by the Connex module.

If you experience this problem, try the following.

  1. Close NOAH and any modules you might have open.
  2. On your Status Bar (the block in the bottom right-hand corner with the icons), locate the SQLAnywhere icon, which should look like an orange and white lightning bolt. Right-click the SQLAnywhere icon and select “Shutdown” to close the database.
  3. Open NOAH, and try any of the CONNEX modules. The modules should start the database automatically and then open successfully.
  4. If this works, delete the SQLAnywhere launcher from the Startup folder on your Programs menu.

This solution worked on my clients laptops and may not work for you. I’m not affiliated with HIMSA, NOAH, Siemens or Rexton. Though I will try to help if you post a question in the comments, I don’t have much knowledge specific to this software.

    Reich Web Consulting

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    Purveyor of fine web creations. Former tech support geniuses. Occasional spouter of opinions on topics of politics and ethics.

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