Note: This article was originally written on Reich Web Consulting has narrowed its focus to the web and no longer offers tech support services, so we’ve moved all of our tech support content off-site. We hope you find this article useful. It is provided as-is, and we will no longer provide support on this topic.

Over the weekend I worked on upgrading several laptops from Windows Vista to Windows 7 and updating NOAH System 3 from version 3.6.1 to 3.7.0. Across the board we experience issues with the Connexx module hanging up and crashing NOAH System 3. The problem, I found, was with the database used by the Connex module.

If you experience this problem, try the following.

  1. Close NOAH and any modules you might have open.
  2. On your Status Bar (the block in the bottom right-hand corner with the icons), locate the SQLAnywhere icon, which should look like an orange and white lightning bolt. Right-click the SQLAnywhere icon and select “Shutdown” to close the database.
  3. Open NOAH, and try any of the CONNEX modules. The modules should start the database automatically and then open successfully.
  4. If this works, delete the SQLAnywhere launcher from the Startup folder on your Programs menu.

This solution worked on my clients laptops and may not work for you. I’m not affiliated with HIMSA, NOAH, Siemens or Rexton. Though I will try to help if you post a question in the comments, I don’t have much knowledge specific to this software.

    Reich Web Consulting

    Written by

    Purveyor of fine web creations. Former tech support geniuses. Occasional spouter of opinions on topics of politics and ethics.

    More From Medium

    More from Reich Web Consulting

    Top on Medium

    Top on Medium

    Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
    Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
    Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade