Brian DeyoA Product Centric Model for SupportI’ve been thinking a good bit about support from a product perspective lately. Our team has been managing support for the early phases of…Apr 18, 2019Apr 18, 2019
Brian DeyoinWasted MinutesThe most important 10 minutes of every meetingIf you can only do one thing today to improve every meeting you run, this article is for you. If you are already doing this, then do it…Apr 14, 2019Apr 14, 2019
Brian DeyoinWasted MinutesProblems with Meetings and CalendarsIt’s amazing to me how many opportunities exist for improvement in areas that are seemingly solved already.Feb 13, 2019Feb 13, 2019
Brian DeyoinWasted MinutesWhat can replace a meeting?I believe the core problem with meetings is that we have too many of them. If this is true and we need less, how do we do that?Dec 22, 2018Dec 22, 2018
Brian DeyoinWasted MinutesMeeting ChaosIn this post, I’m going to quickly list all of the things that come to mind about why meetings and scheduling are so terrible in most…Nov 25, 2018Nov 25, 2018
Brian DeyoinWasted MinutesThe meeting software problem’s problemSolving problems through software is hard. It’s especially hard if you don’t understand the problem well. And problems are rarely cut and…Jul 20, 2018Jul 20, 2018
Brian DeyoThe dangerous spiral of exaggeration in product (or more simply, DON’T LIE)Exaggeration is infuriating. If you are exaggerating about your product, you are taking the easy way out and lying in the near term to…Jul 20, 2018Jul 20, 2018
Brian DeyoOn simplicityThere are fundamental realities that compete in a business. In SaaS the reality is that you are trying to deliver a service that is lower…Jul 19, 2018Jul 19, 2018
Brian DeyoOn Slack“Reduce your email by [insert stunning arbitrary amount expressed in a contextually undefined percentage]”Jul 13, 2018Jul 13, 2018
Brian DeyoProduct Debt?In software product development, most people are familiar with the concept of tech debt. Tech debt is a result of compromises in quality or…Jul 11, 2018Jul 11, 2018
