Including people with aphasia in the design process

A reflection from Aviva’s design team on an accessibility workshop run by City, University of London

Stephanie Wilson presenting beside the panel, talking to the Aviva design team about digital exclusion
Stephanie Wilson presenting beside the panel, talking to the Aviva design team about digital exclusion
Stephanie Wilson presenting alongside a panel which includes four people with aphasia

Introduction

What is aphasia

About the workshop

Reflections from the design team

Lynn from the panel talking to the Aviva design team during a workshop activity
Lynn from the panel talking to the Aviva design team during a workshop activity
Zara Nowell, Anna Forsythe and other members of the design team conduct a live usability test with one of the aphasia panel members

In summary

Written by

UX / User researcher based in London, UK. Researching accessibility and inclusion. Work in financial services.

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