Last week, Facebook CEO Mark Zuckerberg testified before Congress about how his company handles customer data and privacy. I won’t offer any type of judgment here, but I will say that, generally speaking, bad things happen when companies don’t put the best interests of their customers at the center of what they do.
This week, I’m attending the ASU+GSV Summit, where today I’ll be speaking on a panel titled, “Is the Netflix of Higher Ed Finally Here?”
And I have some reservations.
I’ve always said that students and instructors haven’t been served well by our industry. And yes, some of…