What if you could donate airline travel vouchers to a good cause?

brian piercy
Jul 23, 2017 · 1 min read

My parents were awarded a bunch of Delta Airlines vouchers for free travel, after they were nearly bumped from a vacation trip overseas. They live ~1500 miles away and would prefer to have us come home, but alas. The vouchers are only usable if the recipient (either Mom or Dad) is physically traveling on the same flight.

Dad asked Delta’s customer service desk if travel vouchers could be donated to a worthy cause — for example, “mercy flights” for someone needing treatment in a top-tier medical center. Of course, airlines being airlines, the answer was “No. We don’t do that.”

Let’s face it. Airlines are right up there with insurance companies & Wall Street as America’s least-admired companies. You’d think that offering customers the chance to donate unused travel vouchers to a worthy cause would be a nice public relations touch.

Delta, United, American, Southwest, Alaska, JetBlue, Allegiant, Frontier, etc… Come on. It’s worth a shot.

brian piercy

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I'm the product manager your parents warned you about. Breakfast taco expert. Semiconductors, machine learning, authentic leadership. Oh, and dogs. DOGS.

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