Brittany HobbsinPH1.caPhase 2 Survey Data: Organisations’ CX and EX priorities as they address the COVID-19 emergencyThis study is a continuation of PH1 Research’s work to support organisations to create strong customer and employee experiences coming out…May 7, 2020May 7, 2020
Brittany HobbsinPH1.caBecoming an Adaptive & Resilient Organisation: 3 Lessons from Dr. Angèle Beausoleil (Education)This article is part of a series profiling innovative organisations from various industries. Find all of the articles here: Becoming an…May 5, 2020May 5, 2020
Brittany HobbsinPH1.caAsia-Pacific Travellers: about to transform the global tourism industryWhether you’re prepared for it or not — the Asian-Pacific traveller is the new power tourist profile.Jun 22, 2017Jun 22, 2017
Brittany HobbsinPH1.caRedefining the Lottery Market for the Millennial GenerationIt’s no secret that Lottery play is declining among 18–35 year olds. According to the 2016 OLG Annual Report, only 7% of Ontario residents…May 23, 2017May 23, 2017