Encourage conversations. Allow everyone to have conversations and encounters with information. Make the sources of content, and the algorithms that deliver them, be transparent and understandable. Let people go as deep as they want. This applies both to the design process and the final product.
The next time you confront a problem, resist the urge to jump into solution mode. If you have an hour to solve a problem, follow in the footsteps of Albert Einstein and spend 55 minutes identifying the right problem and 5 minutes devising possible solutions.