How to Contact QuickBooks Online Support by Phone

4 min readJun 26, 2024

QuickBooks is a leading accounting software used by small and medium-sized businesses worldwide. Despite its robust features, users may occasionally encounter issues or need assistance with various functions. In such cases, contacting QuickBooks Online Support by phone can provide immediate and expert help. This article will guide you on how to contact QuickBooks support and provide an FAQ section to address common queries.

To help you fix this problem, we have some resources in this article. But if you need expert help, you can contact us anytime. We have a team of QuickBooks experts who are available 24/7 to assist you. Just call our support line at +1(844)-871–1393.

Steps to Contact QuickBooks Online Support by Phone +1(844)-871–1393

1. Gather Your Information:

Before you call, make sure you have your QuickBooks Online subscription details, including your account number, product version, and any error messages you are encountering.
Prepare a list of questions or issues you need help with. This will ensure you cover everything during your call.

2. Call the Support Number:

QuickBooks offers different support numbers based on your product and subscription. Generally, you can contact QuickBooks Online Support at 1–888–858–6199.
Listen carefully to the automated menu options to direct your call to the appropriate department.

3. Follow the Prompts:

Select the option that best matches your issue. For example, if you are having trouble with your account, choose the account support option.
If you are unsure which option to select, listen to all the options and choose the one that seems most relevant.

4. Explain Your Issue:

Once connected to a support representative, clearly explain your issue or question. Provide any relevant details, including error messages and steps you have already taken to resolve the problem.
Be patient and follow the instructions provided by the support representative.

5. Take Notes:

During the call, take notes on the solutions or steps provided by the support representative. This will help you remember what to do if the issue recurs or if you need to refer back to the conversation later.
Ask for a case number or reference number for your call. This can be helpful if you need to follow up on the issue.

6. Follow Up:

If your issue is not resolved during the call, ask for an estimated timeline for resolution and any follow-up steps you need to take.
If you need to call back, reference your case number or reference number to expedite the process.

Frequently Asked Questions (FAQ)

1. What is the phone number for QuickBooks Online Support?

You can contact QuickBooks Online Support at 1–888–858–6199.

2. What information should I have ready before calling QuickBooks Online Support?

Before calling, have your QuickBooks Online subscription details, account number, product version, error messages, and a list of questions or issues you need help with.

3. What are the hours of operation for QuickBooks Online Support?

QuickBooks Online Support is typically available 24/7. However, hours may vary based on the specific department or region.

4. How can I find my QuickBooks Online account number?

Your QuickBooks Online account number can be found in the account settings section of your QuickBooks Online dashboard.

5. What should I do if I encounter an error message in QuickBooks Online?

Write down the error message, take note of what you were doing when the error occurred, and contact QuickBooks Online Support. Provide the error message and details to the support representative.

6. Can I contact QuickBooks Online Support via chat or email?

Yes, QuickBooks Online Support can also be reached via chat and email through the QuickBooks support website. However, for immediate assistance, calling is often the quickest option.

7. How can I troubleshoot common issues before calling QuickBooks Online Support?

QuickBooks has a comprehensive help section and community forum where you can search for solutions to common issues. Additionally, you can use the QuickBooks Tool Hub to diagnose and fix common problems.

8. What should I do if my issue is not resolved during the call?

If your issue is not resolved, ask for an estimated timeline for resolution and any follow-up steps. Take note of the case number or reference number for your call and use it if you need to follow up.

9. Are there any fees for contacting QuickBooks Online Support?

Generally, contacting QuickBooks Online Support is included with your subscription. However, for certain types of assistance or advanced support, there may be additional fees. Check with the support representative for details.

10. How can I provide feedback about my support experience?

QuickBooks often sends a follow-up survey after a support call. You can provide feedback through the survey or ask the support representative for details on how to submit feedback.

Tips for a Smooth Support Experience

Be Prepared: Have all necessary information and details ready before calling.
Be Clear and Concise: Clearly explain your issue or question to the support representative.
Be Patient: Support representatives are there to help, but resolving issues can take time.
Follow Up: If your issue is not resolved during the call, follow up as needed.

Conclusion

Contacting QuickBooks Online Support by phone can provide you with the expert assistance you need to resolve issues and get back to managing your business. By following the steps outlined in this guide and utilizing the FAQ section, you can ensure a smooth and efficient support experience. Remember, if you need immediate assistance, you can reach QuickBooks Online Support at 1–888–858–6199.