David Bowie being interviewed on MTV, 1983.

A concise guide to conversing with artists, musicians, designers, writers, and other purveyors of imagination and innovation


Completing the Q&A and from UX Australia 2020

How do you balance a prepared script of finely structured questions with some free flowing, reactive Qs. and in that, keep an eye on the format and not get lost down a rabbit hole. IOW: How to manage the entire script/session?


Eight Tips for Leaving Work at Work


File Under: Escapism



Photo by Sophie Dale on Unsplash
  • For inputs that inform the design process
  • For design feedback
  • For insights that catalyze your empathy
  • For understanding technical or business constraints


Still from the movie All the President’s Men. Robert Redford and Dustin Hoffman sitting in an office, both on the telephone.
“You broke into Democratic National Committee headquarters? Tell me more about that.”


Managing your insecurity and imposter syndrome

Photo: Isabel Pavia/Getty Images


Three mindsets to embrace the uncertainty of the design process

Credit: Nanette Hoogslag/Getty Images


Sometimes you just run out of triangles.

A playbook for keeping discussions flowing

  • Discuss the results of a usability test
  • Plan the tasks for an upcoming sprint
  • Critique some design concepts
  1. Framing
  2. Extracting
  3. Composing
  4. Reflecting

Dan Brown

Designer • Co-founder of @eightshapes • Author of 3 books on UX • http://bit.ly/danbooks • Board gamer • Family cook

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