The more different somebody is, the less we trust them, and that’s a natural social bias.
Airbnb case study: How design helps cross-culture business
Jessie Chen
2958

I sense a huge problem here. From that stand point, this research is validating (kind of), or at least explaining, why we have prejudices like xenophobia, racism, homophobia and so forth.

The worst part is: the research (or this text, I don’t know) considers this “our natural bias”. It’s really, really, sad.

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