Bryan O'NealinRisk/REvery industry needs an email killerIf you are an agent or commercial broker, you are most likely communicating with your carriers via email. Emails. Grrrr. They interrupt…Sep 13, 2018Sep 13, 2018
Bryan O'NealinRisk/RPart 2 of 2: Why automation across companies is so hardIn part 1 of this series we looked at why insurance forms are so tricky. We made the case that forms, by definition, have inherent problems…Mar 1, 2018Mar 1, 2018
Bryan O'NealinRisk/RPart 1 of 2: Why automation across companies is so hardIn this two-part series, we will take a critical look at an aspect of many insurance technology initiatives: automated processing of data…Mar 1, 2018Mar 1, 2018
Bryan O'NealinRisk/RFirst principles: why insurance is a relationship businessInsurance is a relationship business. It will be for a long time. And that’s the best thing for everybody, especially insureds. Some of you…Jan 5, 2018Jan 5, 2018
Bryan O'NealinRisk/RThe underwriters’ meetingOne of the things Risk/R does for you is helps you cut down on meetings. We think meetings are mostly bad, and that you can largely…Jan 5, 2018Jan 5, 2018
Bryan O'NealinRisk/RWhat life is like for a “producer”Producers are the tip of the spear in the insurance industry. They are the professionals who actually engage with the end customer. In an…Jan 5, 2018Jan 5, 2018
Bryan O'NealinRisk/RThe danger of insulating your executives from your business partnersAs carriers / agencies / brokers get larger, they get more stratified, and the people at the top, who carry most of the decision-making…Jan 5, 2018Jan 5, 2018
Bryan O'NealinRisk/RThe haves and have-nots of insurance technologyThere is a huge disparity between the haves and have-nots of insurance technology.Jan 5, 2018Jan 5, 2018
Bryan O'NealinRisk/RConstrain your analytics initiativesWe’re going to get ourselves in trouble with this one. We have an ugly observation to make about insurance IT. Here goes:Jan 5, 2018Jan 5, 2018
Bryan O'NealinRisk/RWhy we built Risk/RI used to be one of those people who grew suspicious whenever someone said “insurance is a relationship business.” I figured it was only a…Jan 5, 2018Jan 5, 2018
