The primary failures of most collaboration initiatives have little to do with the technology being used. Instead, the fault is within their business strategies, or lack thereof.

Why is change so difficult? From an administrative perspective, it could mean you’re having to give up some degree of control, which can be really difficult — especially in an organization with little technical expertise. In life, we generally run into the same obstacles that make change difficult: we bring…

A security breach occurs anytime an unwanted person gains access to your Office 365 account. If anyone other than one of your end users signs into one of your Office 365 accounts, that’s a security breach. There are two kinds of security breaches: a “hard” breach and a “soft” breach.

A common scenario for Office 365 users is to move content into the platform from older on-premises versions of Exchange and SharePoint, from file shares or line of business (LOB) applications, or from competing collaborative platforms. Sometimes these moves or migrations are performed with the help of third-party solutions (from…

There are many reason why an organization might be thinking about migrating to Microsoft 365. With an evergreen list of new features and capabilities, companies often reflect on the state and well-being of their existing investments, asking themselves whether a move to the newest version is necessary, or possible. Some…

The top issues surrounding enterprise collaboration tools and platforms (like SharePoint and Microsoft Teams) have nothing to do with features or the limitations of the technology, but have more to do with planning and execution. Of course, the same is true for most every other software solution. …

Back in 2002 — having just launched this blog on the TypePad platform — I helped create a 501c3 non-profit (eBIG) and took on the role of “evangelist” as we sought to promote and grow our community-focused special interest groups (SIGs) around the San Francisco East Bay. At the time…