Transform Bad Reviews: 5 Strategies for Handling Negative Feedback on Google Business

It’s no secret that Google Business is essential to local businesses.

It’s so important that my story was boosted in the Medium platform because businesses need to know how to focus on gaining more reviews.

Google Reviews Are Essential For Small Business, But Are You Doing it Right?

In my opinion, Google Business can be seen as a requirement for success for any local business.

If you don’t have an optimized Google Business Account, you’re stunting your growth tremendously.

Don’t believe me? Read this:

In fact, 46% of Google searches are for local businesses, and recently, I read that 81% of people read reviews when looking for a new local business. — source

This means those bad reviews are more than just a simple complaint.

Potential customers read your bad reviews.

Before I get into the strategy around bad reviews, let’s first tackle the tips for…