Company Spotlight: Salesforce
In our Company Spotlight series, we’ll highlight different companies that show the human side of business — whether it’s a great company culture, their approach to doing business, or their philosophy on charitable giving, we think these companies stand out for all the right reasons. Some of them will be familiar, some will be new kids on the block, but we hope that our profiles will give you an in-depth look of all the places your career may take you.
Number of Employees: 10000+
Industry: CRM and Information Technology
Next in our Company Spotlight series is an organization where people come for the reputation, and stay for the culture. Salesforce, based in San Francisco, is renowned for being a truly great place to work- and work hard. Employees love the team spirit, camaraderie, and collaboration at Salesforce, though be prepared for long hours and a demanding pace that will keep you on your toes. Constantly recognized for being one of the top places to work in the US, if not the world, Salesforce has created a thriving culture and found business success in the process.
Salesforce, for the non-tech savvy among us, is a customer relationship management (CRM) software. Used by sales, customer service, business development, and project management teams, it helps to keep track of sales leads, customer complaints, and any other point of contact between a business and customer that you can think of: from social media to customer satisfaction, Salesforce puts all those interactions in one handy database.
Admittedly, Salesforce hasn’t always impressed financial analysts, and didn’t turn a profit until 2015. Their stock, listed at CRM, fell 12% over 2016, even though Salesforce had a strong year, revenue-wise. The unenthusiastic response from the market may have something to do with increased competition: Oracle is a fierce competitor, surpassing Salesforce to become the number-one ranked SaaS service. Nevertheless, analysts expect to see earnings that improved to $0.25 per share from $0.19 a year ago.
One thing Salesforce can’t be beat at is their culture. Like Patagonia, the first company we profiled in our spotlight series, Salesforce’s #officelife nearly reaches cult-status. They embrace something called “Ohana culture,” a Hawaiian term that generally means embodies being genuine and treating those around you like family. As the company blog describes, “it’s an outlook that emphasizes the importance of interacting kindly and honestly with those around us.” Sounds a little cultish, perhaps, but right now we’d rather pretend to live that Hawaii life than grinding away in gritty, freezing New York.
Employees on Glassdoor point to the company’s 1–1–1 model as one of the major (non-Hawaiian) pros of their culture. 1–1–1 is what Salesforce refers to as their “integrated philanthropy,” where technology, people, and resources come together to help improve communities around the world. Salesforce offers donated and/or discounted technology to higher education organizations and nonprofits. Salesforce employees volunteer roughly 1% of their time to volunteering. The last 1? Salesforce has donated over $128 million in grants since its founding in 1999.
At BULLIT, we know how important leadership is to the success of an organization: that’s why we made it part of our feedback process! And leadership is one thing where Salesforce scores a nearly perfect 10: employees adore the CEO, Marc Benioff. He was number six on Glassdoor’s top ranked CEOs, with 97% of surveyed employees giving him the thumbs up. People outside the company love Benioff too — he’s used his position in Silicon Valley to “wield political influence, advocating against laws allowing faith-based businesses to deny service to LGBT people religion in North Carolina, Georgia and Indiana in 2015 and 2016.”
If awards are your thing, Salesforce has a trophy case full of ’em. It consistently ranks well for workplace culture, innovation, philanthropy and sustainability, and careers for recent grads, women, and minorities. Salesforces has been named to Forbes’s “World’s Most Innovative Company” five years in a row and Fortune’s “100 Best Companies to Work For” eight years in a row.
All that recognition means it’s one of the more coveted job offerings, and when a position is listed, you can be assured that competition will be steep; and that strong culture means things like soft skills will be what make or break a candidate’s chances. BULLIT can help you get a leg up on the competition by showing what makes you truly great at what you do. Show how you can be the next 1 for Salesforce, and join our community today!
Originally published at BULLIT.