BUSIGNERS8 Step framework for Customer Experience Design (EN)Customer Experience is the new battlefield where brands and companies lose or gain relevance, and consequently business. Our clients have…Dec 11, 20171Dec 11, 20171
BUSIGNERSUser Research for Discovery — 7 Steps Framework (EN)When I began to conduct research, my main challenge was to not get lost in the amount of information, to identify what was relevant, and to…Dec 4, 2017Dec 4, 2017
BUSIGNERSIndustry 4.0 demands Service DesignObserving different kinds of service and product based economies has led us to believe that one cannot live without the other. Service…Nov 2, 2016Nov 2, 2016
BUSIGNERS10 Survival Rules for Workshop FacilitatorsFor so years now I’ve been seeing my role of designer gain a new dimension: I’m facilitating workshops more and more where we co-design…Nov 2, 2016Nov 2, 2016