Author of Why Are We Yelling? — a book about the art of productive disagreement. I run 750words.com. Previously product at Patreon, Slack, Twitter, and Amazon.
Oh, Open Gate it! I like that.
Kind of need to flex the concept of Environment for business. I'd put staff and money in this category.
For a long time I was afraid to raise the price of habit coaching because if gross revenue went down, we'd be out of…