More often it’s about asking right questions that would do greater good for the whole. Lately, products have been defining UX -to be easy, intuitive, and what not adjectives (with have-it-all mindset), irrespective of what the problem is. Which in turn is making users more stupid and encouraging to go for unrealistic expectations.
This literally points out the necessities and the reality of the choices we make in our design solutions.
Great read Mike!