Adam KleinerinIBM DesignHow techies would design an AI agent for support at workI’m recently back from ServiceNow’s Knowledge 18 conference, where teammates and I found a way to break up the isolation of booth detail…Jun 11, 2018Jun 11, 2018
Adam KleinerinIBM DesignWhy smartphones are so toxic to IBM Design Thinking workshopsThere’s more to it than the obvious distraction factor. Plus: five tips to manage fear of missing out (if only for a few hours)Jul 20, 20171Jul 20, 20171