Rapid Prototyping | Climax App
UXDI Project 1 — Connected Home
As a week old UX designer, I was challenged to create an app on a topic that I had no knowledge of. I couldn’t make sense of how this was even possible to do in three days. I was told to trust the process and because I did, I present to you Climax: an app that allows users to have control over their home appliances while on-the-go.
User & Field Research
Our first activity in the class that involved interviewing and sketchingwas the “backpack challenge”. We conversed with a classmate on their needs in a backpack. From this, we were to sketch their ideal backpack, present it to them, hear their feedback, and do some resketching. It was my first taste of uncomfortable conversation, embarressing drawings and design flaw.
Our next challenge was to observe the behavior of those using the NYC subway kiosks to purchase a metro card. We prepared interview questions, talked with them about their relationship with the kiosk/subway system, and syntheised the feedback that we got. It looked like this:
My next interview task was to talk with classmates about connected home. I found it very difficult to come up with interview questions because I am unfamiliar with it. Because of that, I began each interview with one open ended question:
“Can you tell me about your experience with connected home? I am unfamiliar with the idea and I’d love to know more about it”
I took my interview notes and categorized each bullet point:
- Current use of connect home — Red
- Pain points of current living situation — Bolded
- Suggestions — Blue
- Daily Routine- Gray
Main Problem: Users want a way to control many aspects of their home while on-the-go, but don’t have a way to.
I designed an app that will allow users to have better control over their home while they are away.
3 key insights from interviews:
- People want a way to have coming home from work/school more enjoyable
2. Connected/Smart home for many means lessening any duties and worries they have about their home throughtout the day.
3. Audience uses multiple interfaces during the day. All spend a majority of their week outside of the home.
#1 wish was to have control over AC
After sketching my first prototype I had 3 participants test my mock app. I asked each user to show me how they would go about purchasing a smart thermostat. ( The above sketches were refined and I didn’t document what I oginally had users test).
Feedback from tests:
>No back button
>Wouldn’t benefit from notifications thorughout the day / there was no way to SKIP that screen
>Options for new connected home options were unclear
>What is the hamburg menu for?
Recap of week 1
Testing ideas and receiving feedback often is essential for UX designers — even though it’s uncomforatble
Conversations with interviewees is more beneficial than structured interviews
I am puzzled on how to take the amount of information we receive from interviews and only solve for one task
Confience is key. The fear of presenting has to be something of the past.
I need to become more familiar with the programs I am using in the process in order to use less time formatting ( keynote, medium, 1st time MAC user)