The end of Customer Experience, UX and Service Design is near. Deal with it.
Luis Alt

Hi, Luis! I understand your point of view, but in my opinion it is one of the possible future scenarios​. I still believe in the power of the interface and the human interaction with it, not because it’s something necessary, but because it’s something people like to do e.g. games, photos, shopping, etc. But for minor tasks like change and schedule stuff this assistant scenario is the minimum Of expect.

Thanks for share your thoughts, that’s why I like Medium content ☺

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