Every Department Should Collab with Customer Success — Here’s Why.

Cairo Amani
Sep 5, 2018 · 3 min read

The biggest mistake companies can (and do) make, is undervaluing post sales customer facing roles. It seems like a no brainer to me that the data Customer Success teams (can) gather is invaluable so I’m left to wonder if people simply don’t know how they should be interacting with customer success members on their teams.

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Cairo Amani

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Customer Success Leader and Consultant. I befriend all office dogs. Not all #techladies code. :) Find me on twitter @cairo_io

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