
Every Department Should Collab with Customer Success — Here’s Why.
Sep 5, 2018 · 3 min read
The biggest mistake companies can (and do) make, is undervaluing post sales customer facing roles. It seems like a no brainer to me that the data Customer Success teams (can) gather is invaluable so I’m left to wonder if people simply don’t know how they should be interacting with customer success members on their teams.

