CallShaper, LLCBest Strategies for Improving Customer Satisfaction in Call Center IndustryCustomer satisfaction is the main factor that all businesses must prioritize. If a customer is not satisfied, there’s a big chance that…May 19, 2017May 19, 2017
CallShaper, LLCThe Best Call Center Solutions For Improving Customer Support ServiceCustomer support should be the main focus of every contact center. This should be obvious right from the start, but many centers are lost…May 19, 2017May 19, 2017
CallShaper, LLCTop 5 Benefits of Using an Auto Voice DialerThe successful growth of a call center hinges on many factors like workforce morale, operational prowess, and the usage of a…May 12, 2017May 12, 2017
CallShaper, LLCCustomer Service — How to Deal with Unsatisfied CustomersCustomer satisfaction is the silver lining that all businesses must prioritize. If a customer is not satisfied, there’s a big chance that…May 11, 2017May 11, 2017
CallShaper, LLCTop Strategies on Improving Agent Efficiency in Call Center IndustryEfficiency is one of the most important factors in every call center firm. Whenever agents are efficient, they can reach their goals…Apr 7, 2017Apr 7, 2017
CallShaper, LLCThe Top 5 Telemarketing Dialers in the Market TodayWith the growth of the contact center industry, software creators have also found new ways to empower the market. Among the systems that…Mar 18, 2017Mar 18, 2017
CallShaper, LLCCallShaper — The Exceptional Call Center Software SolutionA modern contact center must have an automated, high-caliber management system in place. This system will ensure that the contact center is…Mar 18, 2017Mar 18, 2017
CallShaper, LLCThe Top 5 Benefits of a Cloud Contact CenterCloud technology has improved the world in many possible ways. In the cloud, thousands of users backed up their data and accomplished…Mar 10, 2017Mar 10, 2017
CallShaper, LLCTop Five Strategies on Setting Up a Call Center for Small BusinessesA call center company bridges the gap between the business and the customer. Around the world, small businesses rely on call centers to…Mar 10, 2017Mar 10, 2017
CallShaper, LLCThe Benefits of Establishing a Virtual Contact CenterThe BPO industry will always be a prime contributor to global business growth. Contact Centers are frequently being utilized for all…Feb 24, 2017Feb 24, 2017