
ersion simply didn’t add up to team success. Instead, it w…teboards, and extroversion simply didn’t add up to team success. Instead, it was five other things: psychological safety, dependability, structure & clarify, meaning, and impact — with psychological safety being far and away the most important. Psychological safety, in an organizational sense, is the feeling that it’s ok to take risks and be v…
…ple. Smartest in their class, impressive degrees, ability to ace whiteboard interview problems, but very little ability or desire to relate to teammates or even customers as human beings. It’s excusable to make a few wrong calls in hiring these sorts of people, especially at junior lev…