Your Enquiry Manager

Cameron Smith
Sep 20, 2018 · 5 min read

Senior Product Manager | Nov, 2013 — Oct, 2018
I led the product strategy to unify several ideas into a SaaS product used by hundreds of wedding venues (and hired a great team of people to work with)

ps. I’ve taken a few videos of the product in action.

The Challenge

Your Enquiry Manager (YEM) is a startup founded by Chris Hall. Chris was an award-winning photographer who shot weddings around the world.

Before hanging up the camera, he identified the trouble wedding suppliers have to get referrals from venues to couples planning their wedding. So he started YEM to create a system that automatically sends referrals to a list of pre-qualified suppliers.

I joined YEM to help turn a good idea into a great product.

When I joined there were several major hurdles to building a successful product including:

  • Several unconnected product ideas
  • No user experience considerations
  • Haphazard development process

Process

Products

Over the years I was at YEM we developed a number of products and features. Here’s a sample of my work.

Enquiry tool

Inbox

CRM

Profile

Portfolio

Settings

Product Guide

Event Overview

Business Search

Login Flow

Admin Tools

Marketing Websites

Other Design Work

Technology Stack

Backend

  • Ruby on Rails
  • Bootstrap
  • Mandrill
  • AWS
  • Heroku
  • Trello
  • Trix Editor
  • Datatables
  • jQuery

Product Tools

  • Full Story
  • Heap Analytics
  • Google Analytics
  • GitHub
  • Atom
  • Jira
  • Spotify
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