Carbyne — The Future of 911

Feb 15, 2017 · 4 min read

It’s almost hard to believe that some Emergency 911 hasn’t been overhauled in more than 30 years. While some states and counties do update their computer systems and databases from time to time, often spending excessive amounts of taxpayer dollars to do so, the majority of police, ambulance, and fire first responders are using antiquated technology in a world which is passing it in leaps and bounds. Essentially, while you’re using an iPhone, your first responders are stuck using rotary phones. Thankfully, we now have a solution that is cost-effective, easy to use, visually appealing, and will help save thousands upon thousands of lives every year.

The Problem

For the past decade, more and more people are using cell phones and other wireless devices. Our ability to communicate with anyone, anywhere, has become a fact of life that we all accept. Technology has progressed to such a point where we no longer have to think twice about our kids going out late at night because we can always phone, text, email, Skype, or iMessage them. For the overly-worried parents (of which there are many) location apps such as Find My iPhone allows them to track their children down to a few foot radius.

But none of the technologies have transitioned to the law enforcement communities. To this day many emergency services have to make do with using cell tower data from your provider like Verizon, AT&T, or T-Mobile. This data can often be incorrect or incomplete and lead first responders in simply the wrong direction. So why can’t emergency services, the people we rely on to save our lives, find us in the event of an emergency?

A patchwork of old technology, supplanted by new technology, has led to a mishmash of legacy systems being unable to undertake what we consider to be basic tasks.

The truth is that the modern 911 system was developed in the 1960s and hasn’t seen much of an upgrade since then. As new technologies emerge, 911 and emergency services try their best to catch up. What we have is essentially a patchwork of old technology supplemented by some newer technology. What this means is that while first responders can do some things well, like find your location if you’re on a landline, they are far more limited in more modern communications, such as finding you from your cell phone. It’s why the first question an emergency dispatcher will ask you is not “what is your emergency?” but ‘what is the LOCATION of your emergency?”. There has been case, after case, after case of cell phones connecting to towers far away and routing the call to the wrong county. If an Uber driver can find us in the middle of nowhere, why can’t 911?

Carbyne to the Rescue

What if there were a solution to our 911 woes? What if we no longer had to worry about dropped calls, false reports, or incorrect information? What if the touch of a button was all that stood between you and those who could save your life?

This isn’t a pipe dream. This isn’t a theory. This is Carbyne.

Carbyne is a revolutionary new service which gives police, businesses, city services, and the public access to a sleek, but powerful, tool that overcomes all of the technical issues plaguing first responders and businesses. Carbyne, as the exclusive distributor of Reporty, is the only company which can help emergency services, educational institutions, cities, and private businesses handle major events quickly, securely, and with no location shortcomings.

Live stream — It’s not just for Facebook

Upon opening our Reporty app, prominent options confront the user and ask if they need emergency, civil, or business services. Carbyne’s easy to implement APIs mean that it’s simple for any police agency, transport service, or private business to integrate their existing technology with Carbyne’s advanced systems. Once the user has made their selection (for example police), they are automatically connected to emergency services and begin a live stream of everything happening around.

This is where Carbyne’s unique technology and algorithm come into play, but it’s also what saves countless lives. The emergency responder sees everything that is happening and has a better understanding of what sort of response is needed. Imagine it: having a pair of eyes on the ground before your first units arrive? Live streaming gives police, ambulances, and firefighters crucial information and the opportunity to allocate necessary resources at the moment of dispatch.

Where’s Waldo?

Carbyne uses all the available technology on your device, including Wi-Fi, LTE, and Bluetooth LE, to locate users no matter where they are. The days of stranded 911 callers are over because our service locates anyone within less than 3ft. But what if they’re stuck in a building that’s fifty floors high? Surely police will have a hard time finding them? Nope! Our tech narrows it down to the very office space, dorm room, or bunk bed that the caller is in and that means that help is on the way quickly and easily.

10,000 lives saved a year

It’s believed that around 10,000 lives are lost due to dropped 911 calls, improper location services, and other issues related to antiquated emergency services technology. Carbyne’s solution will solve those problems and save countless lives in the process.

Endless possibilities

Carbyne is not merely a tool for police, fire, or ambulances. We integrate with businesses, university campuses, and civil services as well to ensure that no matter where you are, no matter what trouble you’re in, you only ever need to press one button to find the help you need.


Written by

Carbyne connects you to emergency services. We exist to save lives.

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